Healthcare · Service Design · 2021

When PCOS stops being a lonely battle

A 4-month design research project reimagining chronic illness management as a shared, empowering ecosystem for young women and their support networks.

Role

Full-stack Designer

Duration

4 months

Type

Individual · Pre-thesis

Recognition

MIT Grand Hack

Healthcare · Service Design · 2021

When PCOS stops being a lonely battle

A 4-month design research project reimagining chronic illness management as a shared, empowering ecosystem for young women and their support networks.

Role

Full-stack Designer

Duration

4 months

Type

Individual · Pre-thesis

Recognition

MIT Grand Hack

1 in

0

Women affected by PCOS

Most women manage PCOS in isolation — from their partners, families, and healthcare systems. This project asked: what if we changed that?

0

pg

Research documentation

The Problem

The Problem

PCOS is one of the most common hormonal conditions in women of reproductive age — yet it remains widely misdiagnosed, misunderstood, and isolating. Women are handed a diagnosis and a pamphlet. Partners feel helpless. Existing apps reduce a complex condition to a calorie counter.

PCOS is one of the most common hormonal conditions in women of reproductive age — yet it remains widely misdiagnosed, misunderstood, and isolating. Women are handed a diagnosis and a pamphlet. Partners feel helpless. Existing apps reduce a complex condition to a calorie counter.

PCOS is one of the most common hormonal conditions in women of reproductive age — yet it remains widely misdiagnosed, misunderstood, and isolating. Women are handed a diagnosis and a pamphlet. Partners feel helpless. Existing apps reduce a complex condition to a calorie counter.

The real problem isn’t medical. It’s structural: there’s no ecosystem designed to hold the patient, her relationships, and her healthcare together in one place.

The real problem isn’t medical. It’s structural: there’s no ecosystem designed to hold the patient, her relationships, and her healthcare together in one place.

The real problem isn’t medical. It’s structural: there’s no ecosystem designed to hold the patient, her relationships, and her healthcare together in one place.

Research framing image

Research Methods

Research Methods

User interviews

8 women, ages 18–26. Revealed shame, inconsistent diagnosis timelines, and partner exclusion.

Journey mapping

Mapped the full patient experience from first symptom to ongoing management, surfacing systemic gaps.

Co-design workshops

Participants designed their ideal support ecosystem — consistently including close relationships in the loop.

Secondary research

Reviewed clinical literature, existing apps and support communities to map the competitive landscape.

Key Insights

Key Insights

01

Women don't lack willpower — they lack a system

Motivation collapses without consistent accountability structures that feel supportive, not clinical.

02

Partners want to help. They're just excluded by design

Care ecosystems are built for patients only. Close relationships are an untapped resource in PCOS management.

03

Apps treat PCOS as medical. Women experience it as life

Existing tools focus on symptoms and tracking. None address the emotional, relational, or identity dimensions.

Design Process

Design Process

01

Discover

Interviews, desk research, landscape audit

02

Synthesise

Journey maps, affinity mapping, insight clusters

03

Co-design

Participatory workshops with PCOS patients

04

Prototype

App flows, service blueprint, visual identity

05

Test

User testing sessions, iterative refinement

The Solution

The Solution

Full-width app screens / mockup

Track & Manage

Cycle, diet, mood and workout trackers built for PCOS-specific patterns — not generic wellness.

Sync with your circle

Share relevant data with partners and trusted people — bringing allies into the care loop.

Expert access

Connect with specialists digitally, reducing the friction between symptom and treatment.

Community + accountability

Challenges, rewards and shared experiences designed to sustain motivation long-term.

Visual Identity

A name, a look, a feeling

Ariete — Italian for ‘ram’ — references both strength and the zodiac sign most associated with PCOS onset. The brand reflects warmth, confidence, and community without clinical detachment.

Brand / visual design screens

Impact

Impact

4mo

Solo, full-stack research & design

MIT

Grand Hack — recognised at global stage

3

User groups: patients, partners, experts

92pg

Research documentation, concept to prototype

Reflection

Reflection

This project taught me that designing for sensitive health conditions demands more than empathy — it demands rigor. The decision to include partners in the ecosystem was the single most important design move, and it came directly from research, not intuition. If I were doing this again, I’d spend more time testing the social dynamics of data-sharing rather than the feature set. The hardest design problem here wasn’t the interface — it was the relationship.

This project taught me that designing for sensitive health conditions demands more than empathy — it demands rigor. The decision to include partners in the ecosystem was the single most important design move, and it came directly from research, not intuition. If I were doing this again, I’d spend more time testing the social dynamics of data-sharing rather than the feature set. The hardest design problem here wasn’t the interface — it was the relationship.

© 2026 by Joel Mathew. All Rights Reserved.

Healthcare · Service Design · 2021

When PCOS stops being a lonely battle

A 4-month design research project reimagining chronic illness management as a shared, empowering ecosystem for young women and their support networks.

Role

Full-stack Designer

Duration

4 months

Type

Individual · Pre-thesis

Recognition

MIT Grand Hack

Healthcare · Service Design · 2021

When PCOS stops being a lonely battle

A 4-month design research project reimagining chronic illness management as a shared, empowering ecosystem for young women and their support networks.

Role

Full-stack Designer

Duration

4 months

Type

Individual · Pre-thesis

Recognition

MIT Grand Hack

1 in

0

Women affected by PCOS

Most women manage PCOS in isolation — from their partners, families, and healthcare systems. This project asked: what if we changed that?

0

pg

Research documentation

The Problem

The Problem

PCOS is one of the most common hormonal conditions in women of reproductive age — yet it remains widely misdiagnosed, misunderstood, and isolating. Women are handed a diagnosis and a pamphlet. Partners feel helpless. Existing apps reduce a complex condition to a calorie counter.

PCOS is one of the most common hormonal conditions in women of reproductive age — yet it remains widely misdiagnosed, misunderstood, and isolating. Women are handed a diagnosis and a pamphlet. Partners feel helpless. Existing apps reduce a complex condition to a calorie counter.

PCOS is one of the most common hormonal conditions in women of reproductive age — yet it remains widely misdiagnosed, misunderstood, and isolating. Women are handed a diagnosis and a pamphlet. Partners feel helpless. Existing apps reduce a complex condition to a calorie counter.

The real problem isn’t medical. It’s structural: there’s no ecosystem designed to hold the patient, her relationships, and her healthcare together in one place.

The real problem isn’t medical. It’s structural: there’s no ecosystem designed to hold the patient, her relationships, and her healthcare together in one place.

The real problem isn’t medical. It’s structural: there’s no ecosystem designed to hold the patient, her relationships, and her healthcare together in one place.

Research framing image

Research Methods

Research Methods

User interviews

8 women, ages 18–26. Revealed shame, inconsistent diagnosis timelines, and partner exclusion.

Journey mapping

Mapped the full patient experience from first symptom to ongoing management, surfacing systemic gaps.

Co-design workshops

Participants designed their ideal support ecosystem — consistently including close relationships in the loop.

Secondary research

Reviewed clinical literature, existing apps and support communities to map the competitive landscape.

Key Insights

Key Insights

01

Women don't lack willpower — they lack a system

Motivation collapses without consistent accountability structures that feel supportive, not clinical.

02

Partners want to help. They're just excluded by design

Care ecosystems are built for patients only. Close relationships are an untapped resource in PCOS management.

03

Apps treat PCOS as medical. Women experience it as life

Existing tools focus on symptoms and tracking. None address the emotional, relational, or identity dimensions.

Design Process

Design Process

01

Discover

Interviews, desk research, landscape audit

02

Synthesise

Journey maps, affinity mapping, insight clusters

03

Co-design

Participatory workshops with PCOS patients

04

Prototype

App flows, service blueprint, visual identity

05

Test

User testing sessions, iterative refinement

The Solution

The Solution

Full-width app screens / mockup

Track & Manage

Cycle, diet, mood and workout trackers built for PCOS-specific patterns — not generic wellness.

Sync with your circle

Share relevant data with partners and trusted people — bringing allies into the care loop.

Expert access

Connect with specialists digitally, reducing the friction between symptom and treatment.

Community + accountability

Challenges, rewards and shared experiences designed to sustain motivation long-term.

Visual Identity

A name, a look, a feeling

Ariete — Italian for ‘ram’ — references both strength and the zodiac sign most associated with PCOS onset. The brand reflects warmth, confidence, and community without clinical detachment.

Brand / visual design screens

Impact

Impact

4mo

Solo, full-stack research & design

MIT

Grand Hack — recognised at global stage

3

User groups: patients, partners, experts

92pg

Research documentation, concept to prototype

Reflection

Reflection

This project taught me that designing for sensitive health conditions demands more than empathy — it demands rigor. The decision to include partners in the ecosystem was the single most important design move, and it came directly from research, not intuition. If I were doing this again, I’d spend more time testing the social dynamics of data-sharing rather than the feature set. The hardest design problem here wasn’t the interface — it was the relationship.

This project taught me that designing for sensitive health conditions demands more than empathy — it demands rigor. The decision to include partners in the ecosystem was the single most important design move, and it came directly from research, not intuition. If I were doing this again, I’d spend more time testing the social dynamics of data-sharing rather than the feature set. The hardest design problem here wasn’t the interface — it was the relationship.

© 2026 by Joel Mathew. All Rights Reserved.

Healthcare · Service Design · 2021

When PCOS stops being a lonely battle

A 4-month design research project reimagining chronic illness management as a shared, empowering ecosystem for young women and their support networks.

Role

Full-stack Designer

Duration

4 months

Type

Individual · Pre-thesis

Recognition

MIT Grand Hack

Healthcare · Service Design · 2021

When PCOS stops being a lonely battle

A 4-month design research project reimagining chronic illness management as a shared, empowering ecosystem for young women and their support networks.

Role

Full-stack Designer

Duration

4 months

Type

Individual · Pre-thesis

Recognition

MIT Grand Hack

1 in

0

Women affected by PCOS

Most women manage PCOS in isolation — from their partners, families, and healthcare systems. This project asked: what if we changed that?

0

pg

Research documentation

The Problem

The Problem

PCOS is one of the most common hormonal conditions in women of reproductive age — yet it remains widely misdiagnosed, misunderstood, and isolating. Women are handed a diagnosis and a pamphlet. Partners feel helpless. Existing apps reduce a complex condition to a calorie counter.

PCOS is one of the most common hormonal conditions in women of reproductive age — yet it remains widely misdiagnosed, misunderstood, and isolating. Women are handed a diagnosis and a pamphlet. Partners feel helpless. Existing apps reduce a complex condition to a calorie counter.

PCOS is one of the most common hormonal conditions in women of reproductive age — yet it remains widely misdiagnosed, misunderstood, and isolating. Women are handed a diagnosis and a pamphlet. Partners feel helpless. Existing apps reduce a complex condition to a calorie counter.

The real problem isn’t medical. It’s structural: there’s no ecosystem designed to hold the patient, her relationships, and her healthcare together in one place.

The real problem isn’t medical. It’s structural: there’s no ecosystem designed to hold the patient, her relationships, and her healthcare together in one place.

The real problem isn’t medical. It’s structural: there’s no ecosystem designed to hold the patient, her relationships, and her healthcare together in one place.

Research framing image

Research Methods

Research Methods

User interviews

8 women, ages 18–26. Revealed shame, inconsistent diagnosis timelines, and partner exclusion.

Journey mapping

Mapped the full patient experience from first symptom to ongoing management, surfacing systemic gaps.

Co-design workshops

Participants designed their ideal support ecosystem — consistently including close relationships in the loop.

Secondary research

Reviewed clinical literature, existing apps and support communities to map the competitive landscape.

Key Insights

Key Insights

01

Women don't lack willpower — they lack a system

Motivation collapses without consistent accountability structures that feel supportive, not clinical.

02

Partners want to help. They're just excluded by design

Care ecosystems are built for patients only. Close relationships are an untapped resource in PCOS management.

03

Apps treat PCOS as medical. Women experience it as life

Existing tools focus on symptoms and tracking. None address the emotional, relational, or identity dimensions.

Design Process

Design Process

01

Discover

Interviews, desk research, landscape audit

02

Synthesise

Journey maps, affinity mapping, insight clusters

03

Co-design

Participatory workshops with PCOS patients

04

Prototype

App flows, service blueprint, visual identity

05

Test

User testing sessions, iterative refinement

The Solution

The Solution

Full-width app screens / mockup

Track & Manage

Cycle, diet, mood and workout trackers built for PCOS-specific patterns — not generic wellness.

Sync with your circle

Share relevant data with partners and trusted people — bringing allies into the care loop.

Expert access

Connect with specialists digitally, reducing the friction between symptom and treatment.

Community + accountability

Challenges, rewards and shared experiences designed to sustain motivation long-term.

Visual Identity

A name, a look, a feeling

Ariete — Italian for ‘ram’ — references both strength and the zodiac sign most associated with PCOS onset. The brand reflects warmth, confidence, and community without clinical detachment.

Brand / visual design screens

Impact

Impact

4mo

Solo, full-stack research & design

MIT

Grand Hack — recognised at global stage

3

User groups: patients, partners, experts

92pg

Research documentation, concept to prototype

Reflection

Reflection

This project taught me that designing for sensitive health conditions demands more than empathy — it demands rigor. The decision to include partners in the ecosystem was the single most important design move, and it came directly from research, not intuition. If I were doing this again, I’d spend more time testing the social dynamics of data-sharing rather than the feature set. The hardest design problem here wasn’t the interface — it was the relationship.

This project taught me that designing for sensitive health conditions demands more than empathy — it demands rigor. The decision to include partners in the ecosystem was the single most important design move, and it came directly from research, not intuition. If I were doing this again, I’d spend more time testing the social dynamics of data-sharing rather than the feature set. The hardest design problem here wasn’t the interface — it was the relationship.

© 2026 by Joel Mathew.

All Rights Reserved.